It is our desire to provide you with a quality service at a reasonable price. Unlike other services, gunsmith work is non-linear. Meaning that depending on the complexity of the project there may be stops and starts to the project. Workflow, parts, and as stated complexity of the project all factor into lead times.
To keep lead times to a manageable time frame it is important to keep the gunsmiths at the workbench as much as possible. Having them stop and look up project status' is not a good use of time and resources. If they are stopping to check on your project then they are not working on someone else's thus causing yours to be further behind. Please send us a message to check the status of your project and allow us 24 hours to get back to you.
Trust us, we don't want to keep your project any longer than is necessary. We don't get paid if we have your project!